Paysafe experienced a notice incident on September 24, 2026 affecting Card payments API and Handpoint (Interac) and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Card payments APIHandpoint (Interac)Interac e-Transfer
Update timeline
- resolved Sep 24, 2026, 07:10 PM UTC
Please be advised that we experienced a degradation on our partner's TNS side, which impacted Interac e-Transfer payments and resulted in heightened card payment declines. The issue has since been resolved, and we have confirmed with our partner that systems are stable and operating normally. We apologize for any impact this may have had on your business. We value your partnership and appreciate your understanding while the situation was being remediated. MIM Paysafe Reference ID: INC0322950