Payroc incident

Status Update

Ongoing since 10:38 AM UTC, affecting BillingOrchard Customer Portal.

identified Nov 09, 2026, 10:38 AM UTC

We have confirmed that the BillingOrchard Customer Portal is currently experiencing disruptions at this time. Our network operations center is investigating the issue and will update this incident with additional information as it becomes available.

Started
Nov 09, 2026, 10:38 AM UTC
Resolved
Ongoing
Duration
● 1h 8m
Detected by Pingoru
Nov 09, 2026, 10:38 AM UTC

Affected components

BillingOrchard Customer Portal

Update timeline

  1. identified Nov 09, 2026, 10:38 AM UTC

    We have confirmed that the BillingOrchard Customer Portal is currently experiencing disruptions at this time. Our network operations center is investigating the issue and will update this incident with additional information as it becomes available.

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