PayPal Outage History

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PayPal had 15 outages in the last 2 years totaling 146h 24m of downtime — averaging 0.6 incidents per month.

There were 15 PayPal outages since March 9, 2026 totaling 146h 24m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://www.paypal-status.com/product/production

Major September 23, 2026

Detected Resolved: Impact to Braintree Apple Pay Tokenization (PP-LIVE-109944)

Detected by Pingoru
Sep 23, 2026, 09:08 AM UTC
Resolved
Sep 23, 2026, 12:10 PM UTC
Duration
3h 2m
Affected: United States Transaction ProcessingGateway API
Timeline · 1 update
  1. resolved Sep 23, 2026, 12:43 PM UTC

    Detected Resolved: We experienced an outage affecting Apple Pay transactions. Our engineers have resolved the issue, and the impact has been mitigated. Affected Regions: North America

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Major September 22, 2026

Resolved: Impact to PayPal Checkout (PP-LIVE-109937)

Detected by Pingoru
Sep 22, 2026, 07:38 PM UTC
Resolved
Sep 22, 2026, 08:49 PM UTC
Duration
1h 11m
Affected: Online CheckoutGraphQL API
Timeline · 1 update
  1. investigating Sep 22, 2026, 08:52 PM UTC

    Initial Notification: We are currently experiencing degraded performance affecting PayPal Checkout and customer checkout experiences. Our team is actively investigating and working to mitigate the impact. Affected Regions: Global

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Major September 9, 2026

Resolved: Impact to Venmo Payments (PP-LIVE-108344)

Detected by Pingoru
Sep 09, 2026, 10:26 PM UTC
Resolved
Sep 10, 2026, 12:09 AM UTC
Duration
1h 43m
Affected: Venmo Payments
Timeline · 1 update
  1. resolved Sep 10, 2026, 04:25 PM UTC

    Resolved: The issue affecting Venmo transactions has been resolved, and services have returned to normal. Our team continues to monitor the environment to ensure stability. We apologize for any inconvenience. Initial Notification: Venmo is currently experiencing service degradation affecting some transactions and account-related functionality. Our technical teams are actively investigating and working to restore normal service. Affected Regions: Global

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Major August 15, 2026

Resolved: Impact to Refunds, Payments, Authorizations, Captures, Orders, United States Transaction Processing, Canadian Transaction Processing, European Transaction Processing, APAC Transaction Proce

Detected by Pingoru
Aug 15, 2026, 04:01 AM UTC
Resolved
Aug 15, 2026, 05:29 AM UTC
Duration
1h 27m
Affected: RefundsPaymentsAuthorizationsCapturesOrdersUnited States Transaction ProcessingCanadian Transaction ProcessingEuropean Transaction ProcessingAPAC Transaction ProcessingPay with PayPal IntegrationGateway API
Timeline · 1 update
  1. investigating Aug 15, 2026, 05:40 AM UTC

    Initial Notification: We are currently experiencing Degraded Performance affecting Refunds, Payments, Authorizations, Pay with PayPal Integration. Our team is working on resolving the issue and mitigating the impact. Affected Regions: Global

Read the full incident report →

Major August 3, 2026

Resolved: Impact to PayPal Checkout in Merchant Native Mobile Apps (PP-LIVE-107938)

Detected by Pingoru
Aug 03, 2026, 08:48 AM UTC
Resolved
Aug 04, 2026, 01:28 PM UTC
Duration
1d 4h
Affected: Express Checkout
Timeline · 1 update
  1. investigating Aug 04, 2026, 05:51 AM UTC

    Initial Notification: We are currently experiencing Degraded Performance affecting customers checking out with PayPal within merchants native mobile apps using the in-app web view. Our team is working on resolving the issue and mitigating the impact. Affected Regions: Global

Read the full incident report →

Major July 27, 2026

Resolved: Impact to Withdrawals (PP-LIVE-107852)

Detected by Pingoru
Jul 27, 2026, 10:44 AM UTC
Resolved
Jul 28, 2026, 06:45 AM UTC
Duration
20h 1m
Affected: Withdrawals
Timeline · 1 update
  1. investigating Jul 27, 2026, 02:38 PM UTC

    Initial Notification: We are currently experiencing Degraded Performance affecting Withdrawals. Our team is working on resolving the issue and mitigating the impact. Affected Regions: EMEA

Read the full incident report →

Major July 24, 2026

Resolved: Impact to PayPal Reports (PP-LIVE-107833)

Detected by Pingoru
Jul 24, 2026, 10:24 PM UTC
Resolved
Jul 25, 2026, 08:30 AM UTC
Duration
10h 6m
Affected: Reporting
Timeline · 1 update
  1. investigating Jul 25, 2026, 05:45 AM UTC

    Initial Notification: We are experiencing an issue that is affecting Merchant Reporting for accounts subscribed to TZ6. Our technical teams are actively working on generating the report, and we will provide a further update as soon as the report is available. Affected Reports: TZ6 reports Affected Regions: APAC

Read the full incident report →

Major July 9, 2026

Resolved: Impact to Braintree, Hyperwallet (PP-LIVE-107686)

Detected by Pingoru
Jul 09, 2026, 05:00 PM UTC
Resolved
Jul 10, 2026, 03:49 PM UTC
Duration
22h 49m
Affected: Enterprise Solutions (Braintree)Enterprise Solutions (Braintree)HyperwalletPayPal
Timeline · 1 update
  1. investigating Jul 10, 2026, 02:13 AM UTC

    Initial Notification: We are experiencing an issue with a payment network partner that is affecting the timing of fund settlements. As a result, your payout may be delayed past its normal schedule. We are actively working to release your funds as quickly as possible. This does not affect your available balance information, and there is no action needed from you at this time. Jul 10, 02:13 UTC

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Major June 11, 2026

Resolved: Impact to Payouts Processing and Network, Integration (PP-LIVE-107360)

Detected by Pingoru
Jun 11, 2026, 06:49 PM UTC
Resolved
Jun 11, 2026, 08:08 PM UTC
Duration
1h 18m
Affected: Payouts Processing and NetworkIntegration - Batch/API/Webhooks
Timeline · 1 update
  1. investigating Jun 11, 2026, 08:07 PM UTC

    Initial Notification: We are experiencing a system issue that may be impacting Payouts Processing and Network, Integration - Batch/API/Webhooks in our Production Environment. Our technical teams are actively working towards resolving the issue. Jun 11, 20:07 UTC

Read the full incident report →

Major April 17, 2026

Resolved: Impact to PayPal (PP-LIVE-105481)

Detected by Pingoru
Apr 17, 2026, 02:11 AM UTC
Resolved
Apr 17, 2026, 05:22 AM UTC
Duration
3h 10m
Affected: Online Checkout
Timeline · 1 update
  1. resolved Apr 17, 2026, 06:14 AM UTC

    Resolved: This issue has been resolved as of Fri, 17 Apr 2026 05:22 GMT. This issue has been resolved as of Fri, 17 Apr 2026 05:22 GMT. ​ Fri, 17 Apr 2026 05:22 GMTInitial Notification: We are experiencing a system issue that may be impacting Checkout Services in our production Environment.Our technical teams are actively working towards resolving the issue. Apr 17, 04:59 UTC

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Major April 10, 2026

Resolved: Impact to Merchant Reports (PP-LIVE-105411)

Detected by Pingoru
Apr 10, 2026, 04:00 PM UTC
Resolved
Apr 10, 2026, 05:12 PM UTC
Duration
1h 12m
Affected: Reporting
Timeline · 1 update
  1. resolved Apr 10, 2026, 05:47 PM UTC

    Resolved: The issue has been resolved as of Fri, 10 Apr 2026 17:12 GMT The issue has been resolved as of Fri, 10 Apr 2026 17:12 GMT ​ Fri, 10 Apr 2026 17:47 GMTInitial Notification: We are experiencing an issue that may be affecting multiple merchants reporting for accounts subscribed to DDR reports TZ5(North America). Affected Reports: DDR - Reports Our technical teams are actively working on generating the report, and we will provide a further update as soon as the report is available. We are experiencing an issue that may be affecting multiple merchants reporting for accounts subscribed to DDR reports TZ5(North America). Affected Reports: DDR - Reports Our technical teams are actively working on generating the report, and we will provide a further update as soon as the report is available. ​ Apr 10, 16:31 UTC

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Major March 13, 2026

Resolved: Impact to Reporting (PP-LIVE-105085)

Detected by Pingoru
Mar 13, 2026, 07:00 PM UTC
Resolved
Mar 13, 2026, 09:39 PM UTC
Duration
2h 39m
Affected: Reporting
Timeline · 1 update
  1. resolved Mar 17, 2026, 01:05 PM UTC

    Resolved: The impact to Reporting in our Production Environment has been mitigated. All TZ5 reports have been successfully delivered. Affected Regions: North America Mar 13, 21:58 UTC Initial Notification 2: We are experiencing a system issue that may be impacting Reporting in our Production Environment. As a result, some merchants and partners may experience delays in report delivery to SFTP. Our technical teams are actively working towards resolving the issue. Mar 13, 19:32 UTC Initial Notification: We are currently investigating an issue impacting scheduled report generation after a recent schedule time change prevented the job from running as expected. Engineering teams are working to rerun the original job and reviewing logs to identify the root cause. Next update will be provided once the job rerun is confirmed or additional findings are available. Mar 13, 20:37 UTC

Read the full incident report →