PayPal Outage History

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There were 5 PayPal outages since March 9, 2026 totaling 56h 0m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://www.paypal-status.com/product/production

Major April 17, 2026

Resolved: Impact to PayPal (PP-LIVE-105481)

Detected by Pingoru
Apr 17, 2026, 02:11 AM UTC
Resolved
Apr 17, 2026, 05:22 AM UTC
Duration
3h 10m
Affected: Online Checkout
Timeline · 1 update
  1. resolved Apr 17, 2026, 06:14 AM UTC

    Resolved: This issue has been resolved as of Fri, 17 Apr 2026 05:22 GMT. This issue has been resolved as of Fri, 17 Apr 2026 05:22 GMT. ​ Fri, 17 Apr 2026 05:22 GMTInitial Notification: We are experiencing a system issue that may be impacting Checkout Services in our production Environment.Our technical teams are actively working towards resolving the issue. Apr 17, 04:59 UTC

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Major April 10, 2026

Resolved: Impact to Merchant Reports (PP-LIVE-105411)

Detected by Pingoru
Apr 10, 2026, 04:00 PM UTC
Resolved
Apr 10, 2026, 05:12 PM UTC
Duration
1h 12m
Affected: Reporting
Timeline · 1 update
  1. resolved Apr 10, 2026, 05:47 PM UTC

    Resolved: The issue has been resolved as of Fri, 10 Apr 2026 17:12 GMT The issue has been resolved as of Fri, 10 Apr 2026 17:12 GMT ​ Fri, 10 Apr 2026 17:47 GMTInitial Notification: We are experiencing an issue that may be affecting multiple merchants reporting for accounts subscribed to DDR reports TZ5(North America). Affected Reports: DDR - Reports Our technical teams are actively working on generating the report, and we will provide a further update as soon as the report is available. We are experiencing an issue that may be affecting multiple merchants reporting for accounts subscribed to DDR reports TZ5(North America). Affected Reports: DDR - Reports Our technical teams are actively working on generating the report, and we will provide a further update as soon as the report is available. ​ Apr 10, 16:31 UTC

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Major April 9, 2026

Resolved: Impact to Merchant Reports (PP-LIVE-105402)

Detected by Pingoru
Apr 09, 2026, 07:00 AM UTC
Resolved
Apr 10, 2026, 10:00 PM UTC
Duration
1d 15h
Affected: Reporting
Timeline · 1 update
  1. resolved Apr 10, 2026, 11:33 PM UTC

    Resolved: The issue has been resolved as of Fri, 10 Apr 2026 22:00:00 GMT The issue has been resolved as of Fri, 10 Apr 2026 22:00:00 GMT ​ Fri, 10 Apr 2026 23:33 GMTUpdate: We are still experiencing an issue that might be affecting multiple merchants subscribed to DFR (Disbursement Fee Reports). Our technical teams are actively working on generating the report, and we will provide a further update as soon as the report is available. We are still experiencing an issue that might be affecting multiple merchants subscribed to DFR (Disbursement Fee Reports). Our technical teams are actively working on generating the report, and we will provide a further update as soon as the report is available. ​ Apr 9, 22:54 UTC Initial Notification: We are experiencing an issue that might be affecting multiple merchants reporting for accounts subscribed to DFR reports. Affected Reports: DFR - Reports Our technical teams are actively working on generating the report, and we will provide a further update as soon as the report is available. We are experiencing an issue that might be affecting multiple merchants reporting for accounts subscribed to DFR reports. Affected Reports: DFR - Reports Our technical teams are actively working on generating the report, and we will provide a further update as soon as the report is available. ​ Apr 9, 17:51 UTC

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Major March 13, 2026

Resolved: Impact to Reporting (PP-LIVE-105085)

Detected by Pingoru
Mar 13, 2026, 07:00 PM UTC
Resolved
Mar 13, 2026, 09:39 PM UTC
Duration
2h 39m
Affected: Reporting
Timeline · 1 update
  1. resolved Mar 17, 2026, 01:05 PM UTC

    Resolved: The impact to Reporting in our Production Environment has been mitigated. All TZ5 reports have been successfully delivered. Affected Regions: North America Mar 13, 21:58 UTC Initial Notification 2: We are experiencing a system issue that may be impacting Reporting in our Production Environment. As a result, some merchants and partners may experience delays in report delivery to SFTP. Our technical teams are actively working towards resolving the issue. Mar 13, 19:32 UTC Initial Notification: We are currently investigating an issue impacting scheduled report generation after a recent schedule time change prevented the job from running as expected. Engineering teams are working to rerun the original job and reviewing logs to identify the root cause. Next update will be provided once the job rerun is confirmed or additional findings are available. Mar 13, 20:37 UTC

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Major March 9, 2026

Resolved: Impact to PayPal TZ6 Partner Reports (PP-LIVE-105004)

Detected by Pingoru
Mar 09, 2026, 02:00 AM UTC
Resolved
Mar 09, 2026, 11:58 AM UTC
Duration
9h 58m
Affected: Reporting
Timeline · 1 update
  1. resolved Mar 09, 2026, 12:09 PM UTC

    Resolved: The reporting issue was resolved as of Mon, 09 Mar 2026 11:58 AM GMT. All TZ reports have been successfully delivered. No further impact observed. Affected Regions: APAC, EMEA Mar 9, 12:09 UTC Update 3: The TZ7 report has been successfully delivered. TZ4 reports are currently on track and are expected to be delivered within the committed SLA. Mar 9, 09:48 UTC Update 2: The TZ7 report has breached the external SLA. The team is actively working on it, and the current ETA for delivery is approximately 60 minutes. We will share the next update once the report is delivered or if the ETA changes. Mar 9, 08:08 UTC Update: TZ6 reports have been successfully delivered. The team is actively monitoring TZ7 and will provide updates as needed. Mar 9, 03:57 UTC Initial Notification: We are experiencing an issue that is affecting Partner Reporting for accounts subscribed to TZ6(Hong Kong APAC). Affected Reports: TZ6 Our technical teams are actively working on generating the report, and we will provide a further update as soon as the report is available. Mar 9, 02:58 UTC

Read the full incident report →

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