PayPal incident

Resolved: Impact to Merchant Reports (PP-LIVE-105402)

Major Resolved View vendor source →

PayPal experienced a major incident on April 9, 2026 affecting Reporting, lasting 1d 15h. The incident has been resolved; the full update timeline is below.

Started
Apr 09, 2026, 07:00 AM UTC
Resolved
Apr 10, 2026, 10:00 PM UTC
Duration
1d 15h
Detected by Pingoru
Apr 09, 2026, 07:00 AM UTC

Affected components

Reporting

Update timeline

  1. resolved Apr 10, 2026, 11:33 PM UTC

    Resolved: The issue has been resolved as of Fri, 10 Apr 2026 22:00:00 GMT The issue has been resolved as of Fri, 10 Apr 2026 22:00:00 GMT ​ Fri, 10 Apr 2026 23:33 GMTUpdate: We are still experiencing an issue that might be affecting multiple merchants subscribed to DFR (Disbursement Fee Reports). Our technical teams are actively working on generating the report, and we will provide a further update as soon as the report is available. We are still experiencing an issue that might be affecting multiple merchants subscribed to DFR (Disbursement Fee Reports). Our technical teams are actively working on generating the report, and we will provide a further update as soon as the report is available. ​ Apr 9, 22:54 UTC Initial Notification: We are experiencing an issue that might be affecting multiple merchants reporting for accounts subscribed to DFR reports. Affected Reports: DFR - Reports Our technical teams are actively working on generating the report, and we will provide a further update as soon as the report is available. We are experiencing an issue that might be affecting multiple merchants reporting for accounts subscribed to DFR reports. Affected Reports: DFR - Reports Our technical teams are actively working on generating the report, and we will provide a further update as soon as the report is available. ​ Apr 9, 17:51 UTC