PayPal incident
Resolved: Impact to PayPal TZ6 Partner Reports (PP-LIVE-105004)
PayPal experienced a major incident on March 9, 2026 affecting Reporting, lasting 9h 58m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- resolved Mar 09, 2026, 12:09 PM UTC
Resolved: The reporting issue was resolved as of Mon, 09 Mar 2026 11:58 AM GMT. All TZ reports have been successfully delivered. No further impact observed. Affected Regions: APAC, EMEA Mar 9, 12:09 UTC Update 3: The TZ7 report has been successfully delivered. TZ4 reports are currently on track and are expected to be delivered within the committed SLA. Mar 9, 09:48 UTC Update 2: The TZ7 report has breached the external SLA. The team is actively working on it, and the current ETA for delivery is approximately 60 minutes. We will share the next update once the report is delivered or if the ETA changes. Mar 9, 08:08 UTC Update: TZ6 reports have been successfully delivered. The team is actively monitoring TZ7 and will provide updates as needed. Mar 9, 03:57 UTC Initial Notification: We are experiencing an issue that is affecting Partner Reporting for accounts subscribed to TZ6(Hong Kong APAC). Affected Reports: TZ6 Our technical teams are actively working on generating the report, and we will provide a further update as soon as the report is available. Mar 9, 02:58 UTC