PayPal incident

Resolved: Impact to Merchant Reports (PP-LIVE-105411)

Major Resolved View vendor source →

PayPal experienced a major incident on April 10, 2026 affecting Reporting, lasting 1h 12m. The incident has been resolved; the full update timeline is below.

Started
Apr 10, 2026, 04:00 PM UTC
Resolved
Apr 10, 2026, 05:12 PM UTC
Duration
1h 12m
Detected by Pingoru
Apr 10, 2026, 04:00 PM UTC

Affected components

Reporting

Update timeline

  1. resolved Apr 10, 2026, 05:47 PM UTC

    Resolved: The issue has been resolved as of Fri, 10 Apr 2026 17:12 GMT The issue has been resolved as of Fri, 10 Apr 2026 17:12 GMT ​ Fri, 10 Apr 2026 17:47 GMTInitial Notification: We are experiencing an issue that may be affecting multiple merchants reporting for accounts subscribed to DDR reports TZ5(North America). Affected Reports: DDR - Reports Our technical teams are actively working on generating the report, and we will provide a further update as soon as the report is available. We are experiencing an issue that may be affecting multiple merchants reporting for accounts subscribed to DDR reports TZ5(North America). Affected Reports: DDR - Reports Our technical teams are actively working on generating the report, and we will provide a further update as soon as the report is available. ​ Apr 10, 16:31 UTC