Payments Hub incident

Agent / Merchant Portal Reporting Delays

Minor Resolved View vendor source →

Payments Hub experienced a minor incident on November 23, 2022 affecting Payments Hub - Merchant Portal and Agent Portal & Reporting, lasting 19m. The incident has been resolved; the full update timeline is below.

Started
Nov 23, 2022, 05:23 PM UTC
Resolved
Nov 23, 2022, 05:42 PM UTC
Duration
19m
Detected by Pingoru
Nov 23, 2022, 05:23 PM UTC

Affected components

Payments Hub - Merchant PortalAgent Portal & Reporting

Update timeline

  1. identified Nov 23, 2022, 05:23 PM UTC

    We are currently experiencing issues with some of the data feeds used by our customer portals. Users may experience slower than usual performance and recent data may not be available.

  2. resolved Nov 23, 2022, 05:42 PM UTC

    This issue has been resolved across all customer facing portals and systems are again operating normally.