Payments Hub incident

External - Discover Network

Minor Resolved View vendor source →

Payments Hub experienced a minor incident on February 6, 2023 affecting EPX and Global (Partner) and 1 more component, lasting 1h 46m. The incident has been resolved; the full update timeline is below.

Started
Feb 06, 2023, 08:36 PM UTC
Resolved
Feb 06, 2023, 10:23 PM UTC
Duration
1h 46m
Detected by Pingoru
Feb 06, 2023, 08:36 PM UTC

Affected components

EPXGlobal (Partner)Fiserv (Partner)

Update timeline

  1. monitoring Feb 06, 2023, 08:36 PM UTC

    We are monitoring an issue that is impacting our merchants ability to process payments using the Discover network. Merchants may experience timeouts and failed transactions while attempting to process payments using Discover at this time.

  2. resolved Feb 06, 2023, 10:23 PM UTC

    Discover has resolved their issue, we are seeing successful processing on their platform now. All systems are fully operational.