Payments Hub experienced a minor incident on February 9, 2023 affecting Payanywhere and Merchant Enrollment and 1 more component, lasting 2h 38m. The incident has been resolved; the full update timeline is below.
Affected components
PayanywhereMerchant EnrollmentPayments Hub - Merchant PortalAgent Portal & Reporting
Update timeline
- investigating Feb 09, 2023, 11:00 PM UTC
Payanywhere is seeing slow response times on the platform, this is impacting users of the app and the enrollment process.
- resolved Feb 10, 2023, 01:38 AM UTC
We appreciate your continued patience. You should start seeing gradual improvements to response times. We will continue monitoring performance.