Payments Hub incident

EPX - Citizen's Funding Delay

Minor Resolved View vendor source →

Payments Hub experienced a minor incident on March 17, 2023 affecting EPX, lasting 6h 12m. The incident has been resolved; the full update timeline is below.

Started
Mar 17, 2023, 03:13 PM UTC
Resolved
Mar 17, 2023, 09:25 PM UTC
Duration
6h 12m
Detected by Pingoru
Mar 17, 2023, 03:13 PM UTC

Affected components

EPX

Update timeline

  1. monitoring Mar 17, 2023, 03:13 PM UTC

    Citizen's experienced a problem last night with batch processing. Some merchants may experience funding delays.

  2. resolved Mar 17, 2023, 09:25 PM UTC

    This issue has been resolved.