Payments Hub experienced a minor incident on May 2, 2023 affecting Agent Portal & Reporting, lasting 16m. The incident has been resolved; the full update timeline is below.
Affected components
Agent Portal & Reporting
Update timeline
- investigating May 02, 2023, 02:46 PM UTC
We are currently investigating an issue within the Agent Hub. Users are able to sign in; however, the merchants list is slow to load or unavailable.
- resolved May 02, 2023, 03:02 PM UTC
This issue has been resolved, all features are working as expected. Agent Hub is fully operational.