Payments Hub incident

NAB - Potential Equipment Delays

Notice Resolved View vendor source →

Payments Hub experienced a notice incident on May 19, 2023, lasting 25d 18h. The incident has been resolved; the full update timeline is below.

Started
May 19, 2023, 08:03 PM UTC
Resolved
Jun 14, 2023, 02:09 PM UTC
Duration
25d 18h
Detected by Pingoru
May 19, 2023, 08:03 PM UTC

Update timeline

  1. monitoring May 19, 2023, 08:03 PM UTC

    NAB is working with one of our vendors to address an issue impacting orders for Verifone/Ingenico equipment. As a result we have a backlog for those devices. For urgent orders please contact the customer care team for options. Existing orders may also be updated to PAX devices for faster delivery.

  2. resolved Jun 14, 2023, 02:09 PM UTC

    This incident has been resolved.