Payments Hub experienced a minor incident on November 2, 2023 affecting EPX, lasting 1d. The incident has been resolved; the full update timeline is below.
Affected components
EPX
Update timeline
- monitoring Nov 02, 2023, 04:07 PM UTC
We are monitoring an issue with Visa Verification. Users are reporting error messages that verification is unavailable. VISA is aware and they are currently investigating. This issue is NOT impacting transactions processing at this time.
- monitoring Nov 02, 2023, 04:57 PM UTC
We are continuing to monitor the issue with Visa Verification. Users are continuing to report error messages indicating that verification is unavailable. VISA is currently aware and are actively working on the problem. This issue is NOT impacting transactions processing at this time.
- resolved Nov 03, 2023, 04:14 PM UTC
This issue has been resolved and all systems are working as expected.