Payments Hub experienced a notice incident on May 30, 2024 affecting Banking Networks - Funding (External), lasting 7h 37m. The incident has been resolved; the full update timeline is below.
Affected components
Banking Networks - Funding (External)
Update timeline
- investigating May 30, 2024, 02:02 PM UTC
We are currently looking into a funding delay that could be impacting merchants. We are investigating this and will have an updated status as soon as possible.
- resolved May 30, 2024, 09:39 PM UTC
We have confirmation that impacted merchants with sponsor bank BMO have been funded, merchants could see the funds as soon as 5pm local time today, or as late as tomorrow morning depending on when their financial institution posts the deposit