Payments Hub incident

Payments Hub - Virtual Terminal Slow Down

Minor Resolved View vendor source →

Payments Hub experienced a minor incident on December 5, 2022 affecting Payments Hub - Merchant Portal, lasting 12m. The incident has been resolved; the full update timeline is below.

Started
Dec 05, 2022, 06:00 PM UTC
Resolved
Dec 05, 2022, 06:12 PM UTC
Duration
12m
Detected by Pingoru
Dec 05, 2022, 06:00 PM UTC

Affected components

Payments Hub - Merchant Portal

Update timeline

  1. identified Dec 05, 2022, 06:00 PM UTC

    We have currently identified an issue impacting the virtual terminal within the Payments Hub portal. Users may notice slower than expected load times and possible timeouts.

  2. resolved Dec 05, 2022, 06:12 PM UTC

    This issue has been resolved, all systems are working as expected.