Payments Hub experienced a notice incident on July 19, 2024 affecting Merchant Enrollment, lasting 6h 34m. The incident has been resolved; the full update timeline is below.
Affected components
Merchant Enrollment
Update timeline
- monitoring Jul 19, 2024, 02:30 PM UTC
To our Partners and Agents: There may be a delay in auto approvals due to Global IT issues. Our enrollment system is functioning; however, external sources we rely on have been impacted. Our teams are working to push these through manual review as fast as possible.
- resolved Jul 19, 2024, 09:05 PM UTC
We are no longer seeing downstream latency impacting our enrollment process. All systems remain healthy, and fully operational.