Payments Hub incident

All Merrick Funding Issue

Minor Resolved View vendor source →

Payments Hub experienced a minor incident on December 6, 2024 affecting Banking Networks - Funding (External), lasting 7h 50m. The incident has been resolved; the full update timeline is below.

Started
Dec 06, 2024, 04:39 PM UTC
Resolved
Dec 07, 2024, 12:29 AM UTC
Duration
7h 50m
Detected by Pingoru
Dec 06, 2024, 04:39 PM UTC

Affected components

Banking Networks - Funding (External)

Update timeline

  1. monitoring Dec 06, 2024, 04:39 PM UTC

    We were made aware of systems issue at All Merrick that resulted in a funding delay. Affected merchants will be funded before 5pm local time today.

  2. resolved Dec 07, 2024, 12:29 AM UTC

    This issue has been resolved.