Paydock incident

MPGS Degraded Performance

Notice Resolved View vendor source →

Paydock experienced a notice incident on July 7, 2022, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 07, 2022, 08:39 AM UTC
Resolved
Jul 07, 2022, 06:30 AM UTC
Duration
—
Detected by Pingoru
Jul 07, 2022, 08:39 AM UTC

Update timeline

  1. resolved Jul 07, 2022, 08:39 AM UTC

    Paydock identified a higher than expected number of server failures on attempted charges via MPGS. The issue appears to have stabilised and this incident is no longer live. This is not an issue with Paydock's API or other acquirer networks but is localised to Mastercard PGS.