Paydock experienced a minor incident on December 9, 2022 affecting MPGS gateway, lasting 3h 9m. The incident has been resolved; the full update timeline is below.
Affected components
MPGS gateway
Update timeline
- investigating Dec 09, 2022, 11:21 AM UTC
We have identified a performance issue with one or more of our upstream providers, including MPGS, which is experiencing a degraded service. We are investigating and will provide updates as they become available.
- investigating Dec 09, 2022, 11:43 AM UTC
We are continuing to investigate this issue.
- resolved Dec 09, 2022, 02:30 PM UTC
This incident has been resolved.