Paydock incident

Flypay Safari issue

Minor Resolved View vendor source →

Paydock experienced a minor incident on December 27, 2022 affecting FlyPay gateway, lasting 1d 1h. The incident has been resolved; the full update timeline is below.

Started
Dec 27, 2022, 12:56 PM UTC
Resolved
Dec 28, 2022, 02:13 PM UTC
Duration
1d 1h
Detected by Pingoru
Dec 27, 2022, 12:56 PM UTC

Affected components

FlyPay gateway

Update timeline

  1. investigating Dec 27, 2022, 12:56 PM UTC

    Paydock has identified issues when using the Flypay SDK in Apple Safari for production and sandbox environments. Our engineers are investigating to localise the fault.

  2. resolved Dec 28, 2022, 02:13 PM UTC

    This issue has been resolved and isolated to Flypay pushing data to an incorrect API endpoint. The issue now rests with Flypay for a resolution.