Paydock incident

Service Outage Upstream provider - Paypal

Notice Resolved View vendor source →

Paydock experienced a notice incident on September 14, 2023, lasting 1h 25m. The incident has been resolved; the full update timeline is below.

Started
Sep 14, 2023, 04:20 AM UTC
Resolved
Sep 14, 2023, 05:45 AM UTC
Duration
1h 25m
Detected by Pingoru
Sep 14, 2023, 04:20 AM UTC

Update timeline

  1. investigating Sep 14, 2023, 04:20 AM UTC

    We have identified degraded performance currently from our integration gateway Paypal, We are investigating and will provide updates as they become available.

  2. resolved Sep 14, 2023, 05:45 AM UTC

    We have deeply investigated the issue, to which we found the issue was not occurring from paydock side. In this instance we are closing of this incident.