Paydock experienced a major incident on September 18, 2024 affecting Afterpay gateway, lasting 45m. The incident has been resolved; the full update timeline is below.
Affected components
Afterpay gateway
Update timeline
- investigating Sep 18, 2024, 06:36 AM UTC
We are experiencing intermittent issues with Afterpay V1 transactions, which appear to be related to an external issue with Afterpay. We are actively addressing this with their team.
- investigating Sep 18, 2024, 06:36 AM UTC
We are continuing to investigate this issue.
- resolved Sep 18, 2024, 07:21 AM UTC
This issue was a confirmed issue with Afterpay affecting Afterpay v1. The service was restored by Afterpay at 4:20 PM AEST.