Pay & Connect incident

Rejected server requests due to CORS Allowed Headers Policy

Resolved on September 26, 2022.

resolved Sep 26, 2022, 01:27 PM UTC

After updating our error tracking software, the latest version introduced a new header which was included in requests to our server. This header was being rejected by our CORS Allowed Headers Policy for requests from the website, thereby rejecting the requests. This issue was isolated to a small group of users using the Pay & Connect website. The configuration has since been updated to resolve the issue.

Started
Sep 26, 2022, 01:19 PM UTC
Resolved
Sep 26, 2022, 01:19 PM UTC
Duration
–
Detected by Pingoru
Sep 26, 2022, 01:19 PM UTC

Update timeline

  1. resolved Sep 26, 2022, 01:27 PM UTC

    After updating our error tracking software, the latest version introduced a new header which was included in requests to our server. This header was being rejected by our CORS Allowed Headers Policy for requests from the website, thereby rejecting the requests. This issue was isolated to a small group of users using the Pay & Connect website. The configuration has since been updated to resolve the issue.

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