pawaPay incident

Performance degradation affecting Nigeria MTN services

Critical Resolved View vendor source →

pawaPay experienced a critical incident on August 18, 2026 affecting MTN :: Web Deposit and MTN :: Payout, lasting 12h 33m. The incident has been resolved; the full update timeline is below.

Started
Aug 18, 2026, 02:08 AM UTC
Resolved
Aug 18, 2026, 02:42 PM UTC
Duration
12h 33m
Detected by Pingoru
Aug 18, 2026, 02:08 AM UTC

Affected components

MTN :: Web DepositMTN :: Payout

Update timeline

  1. investigating Aug 18, 2026, 02:08 AM UTC

    We are experiencing an outage of the Nigeria MTN services. We are investigating the issue.

  2. identified Aug 18, 2026, 09:13 AM UTC

    MTN Nigeria] is still facing an outage on their platform and they have not provided any ETA for a resolution. We will share an update in case of any improvements. Thank you for your patience and understanding.

  3. monitoring Aug 18, 2026, 11:51 AM UTC

    A fix has been deployed by Nigeria MTN. We are seeing improvements in success rates and will continue monitoring the incident.

  4. resolved Aug 18, 2026, 02:42 PM UTC

    This incident has been resolved.