pawaPay incident
Performance degradation affecting Ghana Telecel services
pawaPay experienced a minor incident on August 10, 2026 affecting Telecel :: Web Deposit and Telecel :: Payout, lasting 47m. The incident has been resolved; the full update timeline is below.
Affected components
Telecel :: Web DepositTelecel :: Payout
Update timeline
- investigating Aug 10, 2026, 12:10 PM UTC
We are experiencing degraded performance in the Ghana Telecel services. We are investigating the issue.
- investigating Aug 10, 2026, 12:25 PM UTC
We are experiencing degraded performance in the Ghana Telecel services. We are investigating the issue.
- monitoring Aug 10, 2026, 12:32 PM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- resolved Aug 10, 2026, 12:58 PM UTC
This incident has been resolved.