pawaPay incident

Performance degradation affecting MTN OpenAPI services

Critical Resolved View vendor source →

pawaPay experienced a critical incident on August 7, 2026 affecting MTN :: Web Deposit and MTN :: Web Deposit and 1 more component, lasting 6h 49m. The incident has been resolved; the full update timeline is below.

Started
Aug 07, 2026, 10:41 AM UTC
Resolved
Aug 07, 2026, 05:31 PM UTC
Duration
6h 49m
Detected by Pingoru
Aug 07, 2026, 10:41 AM UTC

Affected components

MTN :: Web DepositMTN :: Web DepositMTN :: PayoutMTN :: PayoutMTN :: Web DepositMTN :: Web DepositMTN :: Web DepositMTN :: PayoutMTN :: Web DepositMTN :: Payout

Update timeline

  1. investigating Aug 07, 2026, 10:41 AM UTC

    We are experiencing an outage of MTN services across multiple markets. We are investigating the issue. Affected markets: Benin, Cameroon, DRC, CIV, Ghana, Nigeria, and Zambia.

  2. monitoring Aug 07, 2026, 03:24 PM UTC

    A fix has been deployed by the respective MMOs. We are seeing improvements in success rates across the affected services and will continue monitoring the incident.

  3. resolved Aug 07, 2026, 05:31 PM UTC

    The incident has been resolved. We apologise for the inconvenience.