pawaPay incident

Performance degradation affecting Malawi TNM services

Minor Resolved View vendor source →

pawaPay experienced a minor incident on August 5, 2026 affecting TNM :: Web Deposits and TNM :: Payouts, lasting 1h 21m. The incident has been resolved; the full update timeline is below.

Started
Aug 05, 2026, 12:13 PM UTC
Resolved
Aug 05, 2026, 01:35 PM UTC
Duration
1h 21m
Detected by Pingoru
Aug 05, 2026, 12:13 PM UTC

Affected components

TNM :: Web DepositsTNM :: Payouts

Update timeline

  1. identified Aug 05, 2026, 12:13 PM UTC

    We have identified instability in Malawi TNM services. We have escalated this to the MMO for resolution.

  2. monitoring Aug 05, 2026, 12:53 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Aug 05, 2026, 01:35 PM UTC

    The incident has been resolved. We apologise for the inconvenience.