pawaPay incident

Performance degradation affecting DRC Airtel services

Minor Resolved View vendor source →

pawaPay experienced a minor incident on April 26, 2026 affecting Airtel :: Web Deposit and Airtel :: Payout, lasting 16h 21m. The incident has been resolved; the full update timeline is below.

Started
Apr 26, 2026, 07:03 PM UTC
Resolved
Apr 27, 2026, 11:24 AM UTC
Duration
16h 21m
Detected by Pingoru
Apr 26, 2026, 07:03 PM UTC

Affected components

Airtel :: Web DepositAirtel :: Payout

Update timeline

  1. identified Apr 26, 2026, 07:03 PM UTC

    We have identified instability in DRC Airtel payout services. We have escalated this to the MMO for resolution.

  2. resolved Apr 27, 2026, 11:24 AM UTC

    The incident has been resolved. We apologise for the inconvenience.