pawaPay incident

Performance degradation affecting DRC Airtel services

Major Resolved View vendor source →

pawaPay experienced a major incident on June 18, 2026 affecting Airtel :: Web Deposit and Airtel :: Payout, lasting 3h 24m. The incident has been resolved; the full update timeline is below.

Started
Jun 18, 2026, 11:36 PM UTC
Resolved
Jun 19, 2026, 03:00 AM UTC
Duration
3h 24m
Detected by Pingoru
Jun 18, 2026, 11:36 PM UTC

Affected components

Airtel :: Web DepositAirtel :: Payout

Update timeline

  1. investigating Jun 18, 2026, 11:36 PM UTC

    We are experiencing degraded performance in the DRC Airtel services. We are investigating the issue.

  2. investigating Jun 19, 2026, 12:22 AM UTC

    We are experiencing degraded performance in the DRC Airtel services. We are investigating the issue.

  3. monitoring Jun 19, 2026, 02:04 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  4. resolved Jun 19, 2026, 03:00 AM UTC

    This incident has been resolved.