pawaPay incident

Performance degradation affecting Lesotho M-Pesa services

Critical Resolved View vendor source →

pawaPay experienced a critical incident on June 14, 2026 affecting M-Pesa :: Web Deposit and M-Pesa :: Payout, lasting 1h 11m. The incident has been resolved; the full update timeline is below.

Started
Jun 14, 2026, 12:15 AM UTC
Resolved
Jun 14, 2026, 01:26 AM UTC
Duration
1h 11m
Detected by Pingoru
Jun 14, 2026, 12:15 AM UTC

Affected components

M-Pesa :: Web DepositM-Pesa :: Payout

Update timeline

  1. investigating Jun 14, 2026, 12:15 AM UTC

    We are experiencing an outage of the Lesotho M-Pesa services. We are investigating the issue.

  2. monitoring Jun 14, 2026, 12:45 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 14, 2026, 01:26 AM UTC

    The incident has been resolved. We apologise for the inconvenience.