pawaPay incident

Performance degradation affecting Cameroon Orange services

pawaPay is currently experiencing a major incident affecting Orange :: Web Deposit and Orange :: Payout, which began 3h ago. The vendor's full update timeline is below.

Started
Jun 12, 2026, 12:50 PM UTC
Resolved
Ongoing
Duration
● 2h 33m
Detected by Pingoru
Jun 12, 2026, 12:50 PM UTC

Affected components

Orange :: Web DepositOrange :: Payout

Update timeline

  1. identified Jun 12, 2026, 12:50 PM UTC

    We have identified instability in Cameroon Orange services. We have escalated this to the MMO for resolution.

  2. identified Jun 12, 2026, 01:02 PM UTC

    We have identified instability in Cameroon Orange services. We have escalated this to the MMO for resolution

  3. monitoring Jun 12, 2026, 01:35 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  4. identified Jun 12, 2026, 01:46 PM UTC

    This is a quick update to inform you that we are still experiencing degraded performance in our Cameroon Orange deposit and payout gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.

  5. identified Jun 12, 2026, 02:15 PM UTC

    This is a quick update to inform you that we are now experiencing service outage in our Cameroon Orange deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.