pawaPay incident

Performance degradation affecting Ghana Telecel services

Minor Resolved View vendor source →

pawaPay experienced a minor incident on May 20, 2026 affecting Telecel :: Web Deposit and Telecel :: USSD deposit and 1 more component, lasting 6h 39m. The incident has been resolved; the full update timeline is below.

Started
May 20, 2026, 04:55 AM UTC
Resolved
May 20, 2026, 11:35 AM UTC
Duration
6h 39m
Detected by Pingoru
May 20, 2026, 04:55 AM UTC

Affected components

Telecel :: Web DepositTelecel :: USSD depositTelecel :: Payout

Update timeline

  1. investigating May 20, 2026, 04:55 AM UTC

    We are experiencing an outage of the Ghana Telecel services. We are investigating the issue.

  2. monitoring May 20, 2026, 09:28 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 20, 2026, 11:35 AM UTC

    This incident has been resolved.