pawaPay incident

Performance degradation affecting Sierra Leone Orange services

Critical Ongoing View vendor source →

pawaPay is currently experiencing a critical incident affecting Orange :: Web Deposit, which began 12h ago. The vendor's full update timeline is below.

Started
Oct 19, 2026, 01:10 PM UTC
Resolved
Ongoing
Duration
● 11h 32m
Detected by Pingoru
Oct 19, 2026, 01:10 PM UTC

Affected components

Orange :: Web Deposit

Update timeline

  1. identified Oct 19, 2026, 01:10 PM UTC

    We have identified instability in Sierra Leone Orange services. We have escalated this to the MMO for resolution.

  2. identified Oct 19, 2026, 06:30 PM UTC

    This is a quick update to inform you that we are still experiencing an outage in our Sierra Leone Orange deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.