pawaPay incident

Performance degradation affecting DRC Airtel services

Minor Resolved View vendor source →

pawaPay experienced a minor incident on October 9, 2026 affecting Airtel :: Payout, lasting 8h 12m. The incident has been resolved; the full update timeline is below.

Started
Oct 09, 2026, 02:30 AM UTC
Resolved
Oct 09, 2026, 10:43 AM UTC
Duration
8h 12m
Detected by Pingoru
Oct 09, 2026, 02:30 AM UTC

Affected components

Airtel :: Payout

Update timeline

  1. identified Oct 09, 2026, 02:30 AM UTC

    We have identified instability in DRC Airtel services. We have escalated this to the MMO for resolution.

  2. monitoring Oct 09, 2026, 03:31 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. identified Oct 09, 2026, 04:32 AM UTC

    We have identified instability in DRC Airtel services. We have escalated this to the MMO for resolution.

  4. monitoring Oct 09, 2026, 08:34 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  5. resolved Oct 09, 2026, 10:43 AM UTC

    The incident has been resolved. We apologise for the inconvenience.