pawaPay incident

Performance degradation affecting Tanzania Airtel services

Critical Resolved View vendor source →

pawaPay experienced a critical incident on September 22, 2026 affecting Airtel :: USSD Deposit, lasting 4h 18m. The incident has been resolved; the full update timeline is below.

Started
Sep 22, 2026, 04:28 PM UTC
Resolved
Sep 22, 2026, 08:46 PM UTC
Duration
4h 18m
Detected by Pingoru
Sep 22, 2026, 04:28 PM UTC

Affected components

Airtel :: USSD Deposit

Update timeline

  1. identified Sep 22, 2026, 04:28 PM UTC

    We have identified instability in Tanzania Airtel services. We have escalated this to the MMO for resolution.

  2. monitoring Sep 22, 2026, 05:00 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Sep 22, 2026, 08:46 PM UTC

    The incident has been resolved. We apologise for the inconvenience.