pawaPay incident

Performance degradation affecting DRC MMO services

Minor Resolved View vendor source →

pawaPay experienced a minor incident on September 18, 2026 affecting Orange :: Web Deposit and Orange :: Payout, lasting 2h 15m. The incident has been resolved; the full update timeline is below.

Started
Sep 18, 2026, 12:42 PM UTC
Resolved
Sep 18, 2026, 02:58 PM UTC
Duration
2h 15m
Detected by Pingoru
Sep 18, 2026, 12:42 PM UTC

Affected components

Orange :: Web DepositOrange :: Payout

Update timeline

  1. investigating Sep 18, 2026, 12:42 PM UTC

    We are experiencing degraded performance in the DRC Orange services. We are investigating the issue.

  2. monitoring Sep 18, 2026, 02:47 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Sep 18, 2026, 02:58 PM UTC

    The incident has been resolved. We apologise for the inconvenience.