pawaPay incident

Performance degradation affecting Mozambique Vodacom services

Critical Resolved View vendor source →

pawaPay experienced a critical incident on September 17, 2026 affecting Vodacom :: Web Deposit and Vodacom :: Payout, lasting 3h 8m. The incident has been resolved; the full update timeline is below.

Started
Sep 17, 2026, 04:27 PM UTC
Resolved
Sep 17, 2026, 07:36 PM UTC
Duration
3h 8m
Detected by Pingoru
Sep 17, 2026, 04:27 PM UTC

Affected components

Vodacom :: Web DepositVodacom :: Payout

Update timeline

  1. investigating Sep 17, 2026, 04:27 PM UTC

    We are experiencing an outage of the Mozambique Vodacom services. We are investigating the issue.

  2. monitoring Sep 17, 2026, 06:06 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Sep 17, 2026, 07:36 PM UTC

    The incident has been resolved. We apologise for the inconvenience.