pawaPay incident

Performance degradation affecting Congo Brazzaville Airtel services

Critical Resolved View vendor source →

pawaPay experienced a critical incident on September 12, 2026 affecting Airtel :: Payout and Airtel :: Web Deposit, lasting 3h 41m. The incident has been resolved; the full update timeline is below.

Started
Sep 12, 2026, 01:15 AM UTC
Resolved
Sep 12, 2026, 04:56 AM UTC
Duration
3h 41m
Detected by Pingoru
Sep 12, 2026, 01:15 AM UTC

Affected components

Airtel :: PayoutAirtel :: Web Deposit

Update timeline

  1. investigating Sep 12, 2026, 01:15 AM UTC

    We are experiencing an outage of the Congo Brazzaville Airtel services. We are investigating the issue.

  2. monitoring Sep 12, 2026, 03:56 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Sep 12, 2026, 04:56 AM UTC

    The incident has been resolved. We apologise for the inconvenience.