pawaPay incident

Performance degradation affecting Cameroon MTN services

Critical Resolved View vendor source →

pawaPay experienced a critical incident on September 12, 2026 affecting MTN :: Web Deposit and MTN :: Payout, lasting 2h 57m. The incident has been resolved; the full update timeline is below.

Started
Sep 12, 2026, 01:20 AM UTC
Resolved
Sep 12, 2026, 04:17 AM UTC
Duration
2h 57m
Detected by Pingoru
Sep 12, 2026, 01:20 AM UTC

Affected components

MTN :: Web DepositMTN :: Payout

Update timeline

  1. investigating Sep 12, 2026, 01:20 AM UTC

    We are experiencing an outage of the Cameroon MTN services. We are investigating the issue.

  2. monitoring Sep 12, 2026, 03:14 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Sep 12, 2026, 04:17 AM UTC

    The incident has been resolved. We apologise for the inconvenience.