pawaPay incident

Performance degradation affecting Mali Orange services

Critical Resolved View vendor source →

pawaPay experienced a critical incident on September 9, 2026 affecting Orange :: Web deposit and Orange :: Payout, lasting 2h 43m. The incident has been resolved; the full update timeline is below.

Started
Sep 09, 2026, 12:30 AM UTC
Resolved
Sep 09, 2026, 03:14 AM UTC
Duration
2h 43m
Detected by Pingoru
Sep 09, 2026, 12:30 AM UTC

Affected components

Orange :: Web depositOrange :: Payout

Update timeline

  1. investigating Sep 09, 2026, 12:30 AM UTC

    We are experiencing an outage of the Mali Orange services. We are investigating the issue.

  2. monitoring Sep 09, 2026, 01:25 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 09, 2026, 03:14 AM UTC

    This incident has been resolved.