pawaPay incident

Performance degradation affecting Malawi Airtel services

Critical Resolved View vendor source →

pawaPay experienced a critical incident on September 5, 2026 affecting Airtel :: Web Deposit and Airtel :: Payout, lasting 2h 24m. The incident has been resolved; the full update timeline is below.

Started
Sep 05, 2026, 11:11 PM UTC
Resolved
Sep 06, 2026, 01:35 AM UTC
Duration
2h 24m
Detected by Pingoru
Sep 05, 2026, 11:11 PM UTC

Affected components

Airtel :: Web DepositAirtel :: Payout

Update timeline

  1. investigating Sep 05, 2026, 11:11 PM UTC

    We are experiencing an outage of the Malawi Airtel services. We are investigating the issue.

  2. monitoring Sep 06, 2026, 12:57 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Sep 06, 2026, 01:35 AM UTC

    The incident has been resolved. We apologise for the inconvenience.