pawaPay incident

Performance degradation affecting Rwanda Airtel services

Major Resolved View vendor source →
Started
May 02, 2026, 06:31 PM UTC
Resolved
May 03, 2026, 03:08 AM UTC
Duration
8h 36m
Detected by Pingoru
May 02, 2026, 06:31 PM UTC

Affected components

Airtel :: Web DepositAirtel :: Payout

Update timeline

  1. identified May 02, 2026, 06:31 PM UTC

    We have identified instability in Rwanda Airtel services. We have escalated this to the MMO for resolution.

  2. monitoring May 03, 2026, 12:12 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved May 03, 2026, 03:08 AM UTC

    The incident has been resolved. We apologise for the inconvenience.

Looking to track pawaPay downtime and outages?

Pingoru polls pawaPay's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when pawaPay reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track pawaPay alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring pawaPay for free

5 free monitors · No credit card required