PartnerStack incident

[Resolved] Link-Based Attribution Tracking Issue

Resolved after 1 hour 2 minutes, affecting Reporting Service and Partner Dashboard and 1 more, on February 18, 2026.

resolved Feb 18, 2026, 08:17 PM UTC

We have resolved the incident affecting link-based attribution. The issue was traced back to a misconfiguration in how our static JavaScript tracking snippets were hosted during a recent update. This prevented the tracking snippets from loading correctly for some users. Our team has corrected the configuration and verified that all redirects are functioning as intended. All systems are now fully operational, and attribution data is being processed normally. We apologize for any inconvenience this may have caused. This partial outage occurred between 3:17pm - 4:16pm ET

Started
Feb 18, 2026, 08:15 PM UTC
Resolved
Feb 18, 2026, 09:17 PM UTC
Duration
1h 2m
Detected by Pingoru
Feb 18, 2026, 08:15 PM UTC

Affected components

Reporting ServicePartner DashboardLink ServiceVendor DashboardAPI

Update timeline

  1. resolved Feb 18, 2026, 08:17 PM UTC

    We have resolved the incident affecting link-based attribution. The issue was traced back to a misconfiguration in how our static JavaScript tracking snippets were hosted during a recent update. This prevented the tracking snippets from loading correctly for some users. Our team has corrected the configuration and verified that all redirects are functioning as intended. All systems are now fully operational, and attribution data is being processed normally. We apologize for any inconvenience this may have caused. This partial outage occurred between 3:17pm - 4:16pm ET

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