ParentSquare experienced a major incident on September 5, 2025 affecting Web Application, lasting 23m. The incident has been resolved; the full update timeline is below.
Affected components
Web Application
Update timeline
- investigating Sep 05, 2025, 08:04 PM UTC
We are investigating reports that users are seeing server errors when attempting to access ParentSquare. We will provide an update shortly.
- monitoring Sep 05, 2025, 08:16 PM UTC
We have implemented a fix and are monitoring the results.
- resolved Sep 05, 2025, 08:28 PM UTC
This incident has been resolved.