Parchment incident

Order processing times

Notice Resolved View vendor source →

Parchment experienced a notice incident on July 21, 2025 affecting Parchment Award - Transcript Services, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Jul 21, 2025, 06:50 PM UTC
Resolved
Jul 22, 2025, 07:43 PM UTC
Duration
1d
Detected by Pingoru
Jul 21, 2025, 06:50 PM UTC

Affected components

Parchment Award - Transcript Services

Update timeline

  1. monitoring Jul 21, 2025, 06:50 PM UTC

    Please allow extra time for the application to process your institution's transcript orders. While you may notice a delay, the application is operational and processing requests. Orders will clear out of the processing queues throughout the day.

  2. resolved Jul 22, 2025, 07:43 PM UTC

    This incident has been resolved.