parcelLab incident

Return Registration & Order v4 API | 3 minute downtime

Major Resolved View vendor source →

parcelLab experienced a major incident on April 15, 2026 affecting Product-API Backend Services, lasting 11m. The incident has been resolved; the full update timeline is below.

Started
Apr 15, 2026, 03:35 PM UTC
Resolved
Apr 15, 2026, 03:46 PM UTC
Duration
11m
Detected by Pingoru
Apr 15, 2026, 03:35 PM UTC

Affected components

Product-API Backend Services

Update timeline

  1. resolved Apr 15, 2026, 03:46 PM UTC

    The return registration and order submission API were affected by a credential de-sync issue, for about 3 minutes and not operational in this timeframe.