Papertrail incident

Alerts delayed

Minor Resolved View vendor source →

Papertrail experienced a minor incident on October 20, 2025 affecting Search Alerts, lasting 1h 26m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 09:34 AM UTC
Resolved
Oct 20, 2025, 11:01 AM UTC
Duration
1h 26m
Detected by Pingoru
Oct 20, 2025, 09:34 AM UTC

Affected components

Search Alerts

Update timeline

  1. investigating Oct 20, 2025, 09:34 AM UTC

    Alerts delayed due to outage at provider: https://health.aws.amazon.com/health/status#multipleservices-us-east-1_1760944260

  2. monitoring Oct 20, 2025, 09:36 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 20, 2025, 11:01 AM UTC

    This incident has been resolved.