Papertrail incident

Delayed log ingestion

Minor Resolved View vendor source →

Papertrail experienced a minor incident on November 3, 2025 affecting Log Collection and Log Search and 1 more component, lasting 1d 5h. The incident has been resolved; the full update timeline is below.

Started
Nov 03, 2025, 01:48 PM UTC
Resolved
Nov 04, 2025, 07:10 PM UTC
Duration
1d 5h
Detected by Pingoru
Nov 03, 2025, 01:48 PM UTC

Affected components

Log CollectionLog SearchSearch Alerts

Update timeline

  1. investigating Nov 03, 2025, 01:48 PM UTC

    We are currently investigating this issue.

  2. resolved Nov 04, 2025, 07:10 PM UTC

    This incident has been resolved.