Papertrail incident

Delayed log ingestion

Minor Resolved View vendor source →

Papertrail experienced a minor incident on November 5, 2025 affecting Log Collection and Log Search and 1 more component, lasting 4h 18m. The incident has been resolved; the full update timeline is below.

Started
Nov 05, 2025, 07:32 PM UTC
Resolved
Nov 05, 2025, 11:50 PM UTC
Duration
4h 18m
Detected by Pingoru
Nov 05, 2025, 07:32 PM UTC

Affected components

Log CollectionLog SearchSearch Alerts

Update timeline

  1. investigating Nov 05, 2025, 07:32 PM UTC

    We are currently investigating this issue.

  2. resolved Nov 05, 2025, 11:50 PM UTC

    This incident has been resolved.