Pantheon experienced a minor incident on April 16, 2025 affecting Workflow Operations, lasting 1h 47m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 16, 2025, 02:02 AM UTC
We're currently investigating an issue causing degraded performance in workflow execution. Affected customers may experience delays, timeouts, or workflow failures. Our engineering team is actively working to determine the root cause and restore full functionality. We will share updates as soon as more information becomes available.
- monitoring Apr 16, 2025, 02:38 AM UTC
A fix has been implemented and we are monitoring the results. Any failed workflows will need to be re-run to ensure completion.
- resolved Apr 16, 2025, 03:50 AM UTC
This incident has been resolved. All workflows are operational, any workflows that were run during the incident and marked as failed will need to be re-run. If you encounter any issues, please reach out to support and we will be happy to assist.